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Frequently Asked Questions




Home Mortgage Consumer Finance

We are a division of the fifth largest commercial bank in the United States, serving over 6,700 brokers in 47 states.

As a non-agency portfolio lender backed by the strength and security of U.S. Bank, we offer a complete menu of non-agency mortgage products and dedicated service and support for our broker partners.

  • Building deeper customer relationships
  • Investing in technology, products and services for future capabilities
  • Industry-leading performance

U.S. Bancorp Fact Sheet


The Consumer Finance Division of U.S. Bank Home Mortgage wants to be the lender of choice for our broker partners by maintaining a strong commitment to customer service, product and knowledge of our business. We strive to develop, maintain and grow strong working relationships with mortgage brokers across our franchise.

Customers seeking a financial partner with strong capital and the ability to provide value-added products and services will find us ready.


 

 

Lines of Credit Purchase Money Loans

Jumbo Loans 


HELOC refinances with financing options, low rates and cash out up to $350,000.  


If your borrowers are ready to purchase a home, we offer more products and terms.  

Learn More 


Jumbo purchase and refinance options up to $2,000,000 with no MI.

 

 

How the Process Works

 

 

Manage Applications

 

 

Additional Information 

   

Broker Compensation

 

Application Status Request 

  Anti-Steering Certification
Brokers Succeed with U.S.   Appraisal Ordering System  

Appraisal Preferred Vendors

Learn about U.S.    Contact U.S.  

Appraisal Services Help Desk

Submission to Closing Guide    Email File Conditions   Good Faith Estimate - BPC
Quick Reference - Closing   Good Faith Estimate Request   Good Faith Estimate - LPC
Quick Reference - UW   Requesting Changes    MDIA FAQ 



Service Levels 

 

Good customer service is our first priority.

We dedicate ourselves to high standards of customer service, giving brokers the ease they expect from our knowledgeable mortgage professionals. 


  Credit Approvals

  24-48 hours
    Underwriting Review   3-5 days
    Appraisal Review   3-5 additional days
    Additional Conditions   3 additional days
    Closing Documents   24-48 hours

 







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